Your Privacy Is Protected

Bajii Privacy Policy — How Your Information Is Kept Secure

Protecting your personal information is our top priority at Bajii. On this page, find out what data we collect, why we collect it, where it is stored, and how you can manage your own information.

Updated: 1 January 2026 Language: Bengali Applicable in Bangladesh
Security Assurance
Secured with 256-Bit SSL Encryption
No Sale to Third Parties
Personal Data is Kept Confidential
You Are in Control of Your Own Data
GDPR Compliant

The Core Pillars of Our Privacy Policy

Six Key Data Protection Guarantees at Bajii

Transparency in Data Collection

Bajii only collects what is necessary. You are clearly informed of what data is collected and why — nothing is gathered without your knowledge.

Secure Data Storage

All your information is stored on encrypted servers. Regular security audits are conducted and the latest technologies are used to prevent unauthorized access.

Control Over Your Information

At Bajii, you can view, update, or delete your information at any time. Your data is never shared without your consent.

Third-Party Restrictions

Bajii never sells or rents your information. Only minimal data may be shared where required by law or to process payments.

Cookie Management

We only use essential cookies. Your consent is obtained for analytical cookies, and you can withdraw it at any time.

Communication Preferences

You choose what types of messages you receive. If you wish to stop marketing emails, you can unsubscribe at any time.

Section 1

Introduction & Applicability

This Privacy Policy Bajii Applies whenever you use the platform and all its services. By visiting the bajii website, creating an account, or using any of our services, you agree to this Privacy Policy.

Bajii believes transparency is the foundation of trust. We want you to know exactly how your information is used. This policy is written in plain, simple English so every user can understand it.

Important
This Privacy Policy is an integral part of Bajii's Terms and Conditions. We recommend reading both documents together.
Section 2

What Information Do We Collect?

Bajii only collects information that is necessary to provide its services. Collecting excessive or irrelevant data goes against our policy.

Personal Identity Information

  • Full Name & Date of Birth
  • Mobile Number & Email Address
  • Home Address (for KYC verification)
  • National ID or Passport Number (at the time of verification)

Financial Information

  • Mobile Banking Number (bKash, Nagad, Rocket)
  • Bank Account Details (for withdrawals)
  • Transaction History & Amounts

Technical Information

  • IP Address & Device Information
  • Browser Type & Operating System
  • Duration & Scope of Site Usage
  • Cookies & Session Data
What We Do Not Collect
Bajii never collects your PIN, password, or full card number. Payment details are processed directly by the payment gateway.
Section 3

Purpose of Data Use

Bajii uses collected data solely for specific, legitimate purposes. The reason for each use is clearly explained below.

Type of Data Purpose of Use Basis
Identity Information Account Verification & Security Contractual Requirement
Financial Information Deposit & Withdrawal Process Contractual Requirement
Contact Information Support, Notifications & Offers Consent
Technical Information Security & Fraud Prevention Legal Obligations
Gaming Behaviour Experience Improvement & Responsible Gaming Legitimate Interest
Marketing Communications
Promotional messages are sent only with your consent. You may unsubscribe at any time.
Section 4

Data Storage & Security Measures

Bajii's servers operate on a state-of-the-art security infrastructure. All your data is stored with AES-256 encryption, and TLS 1.3 protocol is used during transmission.

Security Measures

  • Two-Factor Authentication (2FA) — Additional verification when accessing your account
  • Firewall Protection — Prevention of unauthorized external access
  • Regular Penetration Testing — Security audits at least twice a year
  • Data Backup — Daily backups stored on secure, separate servers
  • Staff Training — Regular staff training on data protection
In the Event of a Data Breach
In the event of a data breach, Bajii will notify affected users within 72 hours and take all necessary action.
Section 5

Data Sharing with Third Parties

Bajii never sells, rents, or shares your information with third parties for commercial purposes. Your data may only be shared in the following limited circumstances:

Permitted Sharing Scenarios

  • Payment Processor — For transactions with bKash, Nagad, Rocket, and banks
  • Identity Verifier — With recognized organizations in the KYC process
  • Legal Authorities — As required by court order or regulatory authority
  • Anti-Money Laundering — Reporting suspicious transaction details to relevant authorities
Our Commitment
Your information is never shared with any advertising agency, data broker, or other gaming platform — not under any circumstances.
Section 6

Cookies & Tracking Technologies

Bajii uses cookies on its website and app. Cookies are small text files stored on your device that help improve your experience on the site.

Cookie Types

  • Essential Cookies — Essential for maintaining login sessions and security
  • Functional Cookies — To remember your preferences and settings
  • Analytical Cookies — For site performance analysis (with your consent)

You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect certain functions of the site.

Tracking
Bajii does not use cross-site tracking or fingerprinting technologies. We do not monitor what you do on other websites.
Section 7

Your Rights & Controls

You have full rights over your personal information at Bajii. Your six key rights are outlined below.

Right to Access Data

You can find out what information Bajii holds about you at any time.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Data Portability

You may request a download of your data in a machine-readable format.

Withdrawal of Consent

You may withdraw your consent to marketing communications at any time.

To exercise any of these rights, please contact the Bajii support team. We will respond within 30 days.

Section 8

Children's Privacy Protection

Bajii strictly does not collect information from anyone under the age of 18. If it is found that a minor has opened an account, that account will be immediately closed and all associated data will be deleted.

For Parents
If your child has accidentally created a Bajii account, please contact our support team immediately. We will take prompt action.
Section 9

Data Retention Duration

Bajii does not retain data longer than necessary. Retention periods vary by data type and depend on applicable legal requirements.

  • Account Information — For the duration the account is active and 5 years after closure
  • Financial Transactions — 7 years as required by legal obligations
  • KYC Documents — 5 years after the end of the relationship
  • Support Conversations — 2 Years
  • Log Files — 1 Year
  • Marketing Information — Until consent is withdrawn
Section 10

Policy Changes & Updates

Bajii may update this Privacy Policy at any time. For significant changes, you will be notified via your registered email or an in-app notification. Continued use of the site after any changes constitutes acceptance of the updated policy.

Last Reviewed
This Privacy Policy was last updated on 1 January 2026.
Section 11

Contact & Privacy Complaints

For any privacy-related questions, concerns, or complaints, please contact the Bajii support team directly. Our dedicated privacy team is always ready to assist you.

We will respond to any complaint within 30 business days of receipt. If a matter is complex and requires more time, you will be informed in advance.

Contact Details
Live Chat Support — Available 24/7
Response Time: 30 Business Days

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